At The Jade Hub, we are committed to protecting your privacy and the security of your personal information. This privacy policy explains how we collect, use, disclose, and store your information when you use our website and services.

Information We Collect:

We collect the following information from you:

  • Personal Information: This includes your name, email address, shipping and billing address, phone number, and any other information you voluntarily provide to us.
  • Browsing Activity: We collect information about your activity on our website, such as the pages you visit, the products you view, and the links you click on. This information is collected through cookies and similar technologies.
  • Purchase History: We collect information about your purchases on our website, such as the products you bought, the price you paid, and the date of purchase.

How We Use Your Information:

We use your information for the following purposes:

  • To process and fulfill your orders: We use your personal information to process your orders, ship your products, and provide customer service to you.
  • To send marketing emails: We may use your email address to send marketing messages about our products and services. You can unsubscribe from receiving marketing emails from us at any time by clicking the “Unsubscribe” link in the bottom of our marketing emails.
  • To personalize your experience: We may use your browsing activity and purchase history to personalize your experience on our website, such as by recommending products that may interest you.
  • To improve our website and services: We use your information to improve our website and services, such as by analyzing how you use our website and identifying areas that need improvement.
  • To comply with the law: We use your information to comply with relevant laws and regulations.

How We Share Your Information:

We may share your information with the following third-party service providers:

  • Payment Processors: We use payment processors to process your payments. Your payment information is not stored on our servers.
  • Shipping Companies: We use shipping companies to ship your orders. Your shipping information is shared with the shipping company to deliver your package.
  • Marketing Partners: We may share your email address with marketing partners to send marketing messages. You can unsubscribe from receiving marketing emails from us at any time by clicking the “Unsubscribe” link in the bottom of our marketing emails.
  • Other Third-Party Service Providers: We may share your information with other third-party service providers, such as analytics providers and website hosting providers, to help us operate our website and services.

We will not share your information with any third party without your consent, except as permitted by law.

Cookies and Similar Technologies:

We use cookies and similar technologies to track your activity on our website and remember your preferences. Cookies are small files stored on your computer or device. We use different types of cookies:

  • Essential Cookies: These cookies are necessary for the website to function properly.
  • Performance Cookies: These cookies help us understand how you use the website so we can improve it.
  • Functionality Cookies: These cookies allow us to remember your preferences, such as your language and location.
  • Targeting Cookies: These cookies are used to serve you with relevant advertisements.

You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking or deleting cookies may impact your ability to use some features on our website.

Your Data Rights:

You have the following rights regarding your personal information:

  • Right to access your information: You have the right to access the personal information we hold about you.
  • Right to correct your information: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Right to delete your information: You have the right to request the deletion of your personal information.
  • Right to restrict processing of your information: You have the right to request the restriction of processing of your personal information.
  • Right to object to processing of your information: You have the right to object to the processing of your personal information for marketing purposes.

You can exercise these rights by contacting us through our contact page.

Data Security:

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Changes to This Privacy Policy:

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. It is recommended to review this privacy policy periodically for any changes. Your continued use of our website and services after any changes constitutes your acceptance of the modified privacy policy.

Contact Us:

If you have any questions about this privacy policy, please contact us through our contact page.